Case studies & results

These are not just HR cases. They are cases about how businesses are managed.

An engagement may begin with an HR audit, training, recruitment, an LMS or a strategy session. The underlying issue may be deeper: organizational structure, processes, incentives, financial discipline, management routines or the founder's role.

Results at a glance

The value is not in attractive procedures, but in how an organization changes its behavior.

These projects span HR, organization design, processes, sales, learning, financial management, incentives and leadership.

+27,7%productivity growth after improving processes, labor standards and KPIs
2% → 40%more sales hires reaching a 21-day payback threshold after a new LMS
+110%net profit growth in a delivery network following the engagement
+91%net profit growth in a marketing agency by project completion

Selected engagements

Anonymized business cases with context, scope and reported results

Manufacturing · 4,500 employees · 8 months

Lean manufacturing, labor standards, processes and KPIs

A request to document workflows for automation revealed deeper challenges: project speed depended on people, habits and undocumented production operations.

Work covered production processes, roles, engineering functions, custom orders, time losses, employee engagement and resistance to change.

Reported outcome: productivity +27.7%; 27% of employees reassigned to a new business line; remaining employees' earnings grew by approximately 14%.View case
Insurance brokerage · B2B launch · 28 days + support

Enterprise sales, tenders and procurement platforms

A business moving from consumer to corporate insurance sales needed an approach to enterprise clients, longer deal cycles, tenders and electronic procurement.

The initial team included four employees who would lead separate B2B areas.

Reported outcome: initial corporate deals with premiums of RUB 200,000–400,000 and one larger deal of about RUB 2 million.View case
Manufacturing group · executive search · 17 days

Hiring an HR director for a new strategic role

A regional industrial business needed an HR director for a complex operation. The role was new, with no established job profile, competency map or agreement on requirements.

The confidential nature of the business, limited employer visibility and a rare candidate profile complicated the search.

Reported outcome: HRD role filled in 17 days; the selected leader relocated and remained for more than four years.View case
Insurance brokerage · strategy · 2 days + 7.5 months implementation

Growing sales without proportionally increasing headcount

The organization wanted to increase sales, but customer processing was slow due to manual program documentation, approvals, insurer communication and service tasks.

The strategy session included team-coaching elements and helped leaders identify a systemic opportunity for growth.

Reported outcome: one priority initiative instead of an abstract strategy, subsequently implemented over 7.5 months.View case
Technology products · new LMS · 1.5 months

An onboarding LMS for 21-day sales payback

Rapid sales hiring exposed gaps in onboarding: remote new hires could not easily find information and relied on overloaded sales managers.

The internal LMS was built around a knowledge base, tests, instructions, tools, workflows and a 0–21-day learning journey.

Reported outcome: hires reaching payback within 21 days increased from 2% to 40%; groups of 7–11 were trained each week.View case
Industrial design & construction · 109 users

An LMS for management, negotiation and sales

The company had an LMS, but its content was generic. Overloaded senior project engineers were teaching new employees, creating inconsistent preparation.

The aim was to turn the platform into applied learning linked to real responsibilities.

Reported output: 10+ management courses, 6+ negotiation and sales modules, and less repetitive teaching work for project engineers.View case
Engineering company · 47 leaders · 60 days

Leadership assessment during 40% company growth

The company had grown by approximately 40%, making it difficult for owners and executives to assess who was ready to lead, progress or take on greater responsibility.

Assessment supported succession, role changes, development, retention and management recruitment decisions.

Reported outcome: all targeted leadership roles assessed; decisions made on promotions, transfers, learning and exits.View case
Delivery network · 3 regions · 16 branches · 3.5 months

Organizational design, call center, HR and incentives

The 116-person organization relied heavily on its owner. Challenges included service, orders, turnover, weak leadership, absent call center, incentives and HR processes.

The engagement established clearer roles and accountability, HR, quality monitoring, compensation and a stronger management layer.

Reported outcome: call center, new management roles, HR function, compensation model and a one-month net profit increase of 110%.View case
Retail franchise · 5 stores · 11 days

Frontline staffing and a network executive

A founder opening five stores originally requested salespeople and administrators. The recruitment process revealed the need for operational leadership.

The larger risk was the absence of a manager able to support the retail network as a whole.

Reported outcome: frontline recruitment supported and executive director hired in 11 days.View case
B2B technology · 270 people · 6.5 months + support

Rebuilding the HR function, LMS and retention tools

After the HR team's departure, the business lacked effective people operations while valued salespeople and developers began leaving.

Learning was an important part of the retention approach, so a company-wide LMS was developed.

Reported outcome: people operations restored, new LMS built, medical insurance introduced and continuity supported.View case
Marketing agency · 117 employees · RUB 1.5bn+ revenue

HR audit, organization design, Bitrix24, budgets and net profit growth

An HR audit revealed larger operating issues: unclear structures, weak management routines, inconsistent financial discipline and poor connections between tasks, budgets and results.

The engagement redesigned organizational and financial management: roles, Bitrix24, planning, executive KPIs, budgeting and employee practices.

Reported outcome: net profit +70% in month two and +91% by project completion.View case

Learning programs

Training designed to change workplace behavior, not just deliver lectures

Reach

1,400+ participants

Sales, service, leadership, contact center and operational teams across industries.

Methodology

40+ programs

Programs built, adapted or redesigned around business requirements.

Original themes

6+ programs

Voice and communication, motivation-related science and practical state management.

Tools

90+ materials

Checklists, tests, guidance and assessment tools for hiring, onboarding and learning.

Individual expertise

Strong business decisions require understanding the person in the role.

A leader may have strong technical skills yet struggle with conflict. A team may understand its tasks but lose pace through uncertainty or unclear ownership. Psychology and coaching help identify leadership risks, talent potential, motivation and the actual causes of reduced effectiveness.

350+ hoursof individual professional practice
110+ clientsin coaching and psychology-related sessions
30+ managerssupported individually in leadership, communication and growth
90+ candidatessupported in career planning, interviews and positioning

Which scenario fits your organization?

Start with diagnostics to understand where management capacity is being lost.

A focused assessment helps identify whether roles, processes, leadership, incentives, sales, structure or operating discipline need attention first.